Returns Policy
Returns Policy
1. Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
2. Returns Policy
Orders may be returned within 14 days of the date of delivery for refund or exchange.
When returning items please include proof of purchase.
Returns will be processed within 15 days.
3. Shipping Costs
You are responsible for shipping costs for all returns.
4. Exceptions
The following items do not qualify for returns: items marked as final sale.
Should you wish to return any item, you have 14 days from the date of delivery to do so. Please note that the cost of return shipping is the responsibility of the customer. For further assistance or questions, please contact our customer service at info@sunheat.shop.
5. Contact Us
If you have any questions, please contact customer service.
Email us at: info@sunheat.shop
All returns must be shipped to the following address:
ONECLICKSHOP LIMITED
Attention: Customer Service
calle La Lava 9 -103
Callao Salvaje, Tenerife, 38678
ES
Last Updated: 09/19/2023