Returns Policy

1. Introduction

Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.

2. Returns Policy

Orders may be returned within 14 days of the date of delivery for refund or exchange.
When returning items please include proof of purchase.
Returns will be processed within 15 days.

3. Shipping Costs

You are responsible for shipping costs for all returns.

4. Exceptions

The following items do not qualify for returns: items marked as final sale.
Should you wish to return any item, you have 14 days from the date of delivery to do so. Please note that the cost of return shipping is the responsibility of the customer. For further assistance or questions, please contact our customer service at

5. Contact Us

If you have any questions, please contact customer service.
Email us at:

All returns must be shipped to the following address:
Attention: Customer Service
calle La Lava 9 -103
Callao Salvaje, Tenerife, 38678


Last Updated:  09/19/2023


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