Contact Us - We're Here to Assist You
Reach out to our friendly and knowledgeable team for any questions or assistance.
Our Customer Support Team is at Your Service:
Email: Contact us at info@sunheat.shop, and our team will promptly respond to your inquiry.
Phone: Give us a call at +34 727702216 for immediate assistance during our business hours: Monday - Friday, 9 AM - 5 PM.
Social Media: Connect with us on Facebook, Instagram to stay updated on promotions, news, and more. Feel free to message us, and we'll get back to you shortly.
We highly value your feedback and continuously strive to enhance our products and services. If you have any suggestions, comments, or concerns, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're dedicated to making Sunheat Shop the ultimate destination for all your home, kitchen, and family needs.
Q: What sets Sunheat Shop apart from other online retailers?
A: At Sunheat Shop, we differentiate ourselves by offering a carefully curated selection of high-quality home and kitchen products, accompanied by exceptional customer service. We meticulously choose products that combine style, functionality, and durability to ensure our customers receive the best value for their investment.
Q: How can I get in touch with Sunheat Shop for assistance or inquiries?
A: We're here to assist you! You can contact us via email at info@sunheat.shop.
Q: Does Sunheat Shop provide free shipping?
A: Yes, we offer free shipping throughout Europe.
Q: What payment methods does Sunheat Shop accept?
A: We accept major credit cards such as Visa, Mastercard, and American Express, as well as secure payment methods like PayPal. During the checkout process, you can select the most convenient payment option for your order.
Q: What is Sunheat Shop's return and refund policy?
A: Please reach out to our customer support team via email at info@sunheat.shop within 15 days of receiving your items. We will guide you through the return process and provide a refund or exchange, depending on the circumstances.
Q: Does Sunheat Shop offer warranties on its products?
A: Yes, we offer warranties on our products. The duration of the warranty may vary depending on the item and will be specified in the product description. If you encounter any issues with a warranted product, please contact our customer support team via email with your purchase receipt, and we will assist you accordingly.
Q: Can I track my order once it has been placed?
A: Absolutely! Once your order is shipped, we will provide you with a tracking number that allows you to monitor the progress of your delivery.
If you have any other questions or concerns, please do not hesitate to reach out to us. We are dedicated to providing an exceptional shopping experience and are here to assist you every step of the way.
